Forum Discussion

pekeremrah's avatar
pekeremrah
Newcomer
4 hours ago
Solved

if EA is trying to solve the problem?

Does anyone know if EA is trying to solve the problem? Is this a general problem or are we the unlucky few?

  • Ah ok, thanks for letting us know you are experiencing this too then. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim to pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

4 Replies

Replies have been turned off for this discussion
  • biZk0it0's avatar
    biZk0it0
    Seasoned Newcomer
    4 hours ago

    He's talking about the pack bug issue mate! Cmon just solve it! I can't but fc points to open packs in store!

  • Bon_Jela0121's avatar
    Bon_Jela0121
    Newcomer
    4 hours ago

    I bought a store pack yesterday which gave a 75+2 player pack. That pack won't open and therefore I cannot open any other packs. 

     

    • Platform: PS5
    • PSN/Xbox Gamertag: Bonjela_0121
    • Name of the pack you opened: store pack bought with fc points.
    • Name of the pack inside that got you stuck: 75+2 Rare Player Pack 
    • Did you buy the pack on the console or web app ? : console.
    • Approximate timestamp: 13:30uk time. 05/03/2025.
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Ah ok, thanks for letting us know you are experiencing this too then. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim to pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

392 PostsLatest Activity: 4 hours ago