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Cześć 

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Od kilku dni mam problem podczas gry w fc 25. W czasie rozgrywki w tle zaczyna działać program podpisany w menadżerze zadań jako „system” zabierający z procesora co kilka minut 50-60% powodując tym samym spowolnienia i lagi w grze. Gdy sprawdziłem dokładnie który to plik okazało się że to ntoskrnl.exe, odpowiadający podajże za jądro komputera. 

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Nie mam bladego pojęcia jak przywrócić to do normalności i pozbyć się tego błędu. Mam tak tylko gdy włączę fc 25. 

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Liczę na szybką pomoc :D

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@filiperos1214 

\n\n

Tak jak wspomniałem wcześniej, problem jest aktualnie analizowany. W tym jednak konkretnym przypadku kiedy parametry komputera wypadają poniżej minimalnych wymagań, problem może mieć inne podłoże. Nie mam informacji odnośnie rozwiązania problemu na tę chwilę. 

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@mlodytomasz21  napisał/a:
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Ja naprawdę wszystko rozumiem ale skoro gra wcześniej była w stanie działać normalnie to czemu nagle po waszej kolejnej aktualizacji się tak dzieje? 

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Jeśli chodzi o mój procesor to odrazu po uruchomieniu ma 1/0 % uźycia, więc wątpię zeby była to jego wina skoro tak jak napisałem wyżej wcześniej normalnie dawał radę 

\n\n

kolejna sprawa to zauważyłem wysokie zużycie pamięci przez fc 25 

\n\n

back roll sterownika? jakiego ? 

\n
\n

@mlodytomasz21 moje niedopatrzenie - chodzi o sterownik karty graficznej. Edytowałem moją wcześniejszą odpowiedź.

\n\n

Odnośnie działania gry - specyfikacja podana przy minimalnych wymaganiach zaplanowana jest na cały okres wypuszczania aktualizacji gry. Choć parametry Twojego procesora są niewiele niższe, może to rzutować na działaniu gry. 

\n\n

W swoim opisie sprzętu nie podałeś informacji na temat posiadanej karty graficznej. Prześlij nam proszę plik DxDiag, może tam znajdziemy dodatkowe wskazówki.

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[Info] Jak wygenerować raport DxDiag

","body@stringLength":"1938","rawBody":"

@filiperos1214 

\n\n

Tak jak wspomniałem wcześniej, problem jest aktualnie analizowany. W tym jednak konkretnym przypadku kiedy parametry komputera wypadają poniżej minimalnych wymagań, problem może mieć inne podłoże. Nie mam informacji odnośnie rozwiązania problemu na tę chwilę. 

\n\n
@mlodytomasz21  napisał/a:
\n

Ja naprawdę wszystko rozumiem ale skoro gra wcześniej była w stanie działać normalnie to czemu nagle po waszej kolejnej aktualizacji się tak dzieje? 

\n\n

Jeśli chodzi o mój procesor to odrazu po uruchomieniu ma 1/0 % uźycia, więc wątpię zeby była to jego wina skoro tak jak napisałem wyżej wcześniej normalnie dawał radę 

\n\n

kolejna sprawa to zauważyłem wysokie zużycie pamięci przez fc 25 

\n\n

back roll sterownika? jakiego ? 

\n
\n

@mlodytomasz21 moje niedopatrzenie - chodzi o sterownik karty graficznej. Edytowałem moją wcześniejszą odpowiedź.

\n\n

Odnośnie działania gry - specyfikacja podana przy minimalnych wymaganiach zaplanowana jest na cały okres wypuszczania aktualizacji gry. Choć parametry Twojego procesora są niewiele niższe, może to rzutować na działaniu gry. 

\n\n

W swoim opisie sprzętu nie podałeś informacji na temat posiadanej karty graficznej. Prześlij nam proszę plik DxDiag, może tam znajdziemy dodatkowe wskazówki.

\n\n

[Info] Jak wygenerować raport DxDiag

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Niestety obie rzeczy nie pomogły. 

Czy jest jeszcze jakaś opcja żeby to naprawić?

","body@stringLength":"99","rawBody":"

Niestety obie rzeczy nie pomogły. 

Czy jest jeszcze jakaś opcja żeby to naprawić?

","author":{"__ref":"User:user:289966"},"isEscalated":null,"postTime":"2024-11-21T18:02:19.084Z"},"ForumReplyMessage:message:8059595":{"__typename":"ForumReplyMessage","id":"message:8059595","revisionNum":1,"uid":8059595,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-pl"},"conversation":{"__ref":"Conversation:conversation:8059592"},"subject":"Re: 50-60% wzrost wykorzystania procesora podczas gry przez system","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8059595"},"body":"

@EA_Kuba 

","body@stringLength":"134","rawBody":"

@EA_Kuba 

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Hej @mlodytomasz21 

\n\n

Czy w obu przypadkach pojawiły się jakieś komunikatu odnośnie występujących/naprawionych błędów? 

","body@stringLength":"260","rawBody":"

Hej @mlodytomasz21 

\n\n

Czy w obu przypadkach pojawiły się jakieś komunikatu odnośnie występujących/naprawionych błędów? 

","author":{"__ref":"User:user:23"},"isEscalated":null,"postTime":"2024-11-22T11:05:22.570Z","parent":{"__ref":"ForumReplyMessage:message:8059595"}},"ForumReplyMessage:message:8059607":{"__typename":"ForumReplyMessage","id":"message:8059607","revisionNum":1,"uid":8059607,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-technical-issues-pl"},"conversation":{"__ref":"Conversation:conversation:8059592"},"subject":"Re: 50-60% wzrost wykorzystania procesora podczas gry przez system","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8059607"},"body":"

Hej @mlodytomasz21 

\n\n

Wybacz późną odpowiedź i dzięki za wykonanie dotychczasowych kroków. 

\n\n

Zacznę od tego, że forum EA to przede wszystkim forum społeczności skupionej wokół gier EA. Jeśli chcesz porozmawiać z przedstawicielem EA - skontaktuj się z nami bezpośrednio. 

\n\n

Jak skontaktować się z doradcą EA? - Answer HQ

\n\n

Jeśli chodzi o problem związany z płynnością gry, faktycznie pojawiają się zgłoszenia od innych graczy, które są aktualnie analizowane przez nasze zespoły. 

\n\n

Niektórzy użytkownicy rozwiązali problem poprzez roll back sterownika karty graficznej.

\n\n

W kwestii problemu występującego u Ciebie to procesor w który wyposażony jest Twój komputer, na podstawie benchmarków jest poniżej minimalnych wymagań gry. Możliwe, że jest to przyczyną w wahaniach zużycia procesora. 

\n\n

Spróbuj odciążyć procesor poprzez wyłączenie na czas uruchomienia gry zbędnych usług i programów, lub uruchom komputer w trybie czystego rozruchu. 

\n\n

 Jak wykonać czysty rozruch systemu na PC lub Mac?

","body@stringLength":"1584","rawBody":"

Hej @mlodytomasz21 

\n\n

Wybacz późną odpowiedź i dzięki za wykonanie dotychczasowych kroków. 

\n\n

Zacznę od tego, że forum EA to przede wszystkim forum społeczności skupionej wokół gier EA. Jeśli chcesz porozmawiać z przedstawicielem EA - skontaktuj się z nami bezpośrednio. 

\n\n

Jak skontaktować się z doradcą EA? - Answer HQ

\n\n

Jeśli chodzi o problem związany z płynnością gry, faktycznie pojawiają się zgłoszenia od innych graczy, które są aktualnie analizowane przez nasze zespoły. 

\n\n

Niektórzy użytkownicy rozwiązali problem poprzez roll back sterownika karty graficznej.

\n\n

W kwestii problemu występującego u Ciebie to procesor w który wyposażony jest Twój komputer, na podstawie benchmarków jest poniżej minimalnych wymagań gry. Możliwe, że jest to przyczyną w wahaniach zużycia procesora. 

\n\n

Spróbuj odciążyć procesor poprzez wyłączenie na czas uruchomienia gry zbędnych usług i programów, lub uruchom komputer w trybie czystego rozruchu. 

\n\n

 Jak wykonać czysty rozruch systemu na PC lub Mac?

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Podrzucam jeszcze zdjęcie z menadżera zadań, przy takim czymś żaden procesor nie będzie dobrze działał a tym bardziej mój który jest nie najnowszy. Słyszałem że wiele osób ma to samo, możliwe że to po prostu jakiś plik z FC wpływa na działanie komputera 

@EA_Kuba 

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Hej @mlodytomasz21 

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Dzięki za przesłanie pliku DxDiag i zdjęcia. 

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Ponownie chciałbym zaznaczyć, że forum AHQ to przede wszystkim forum społeczności skupionej wokół gier EA. Oznaczanie mnie, lub innego pracownika EA w każdym poście nie przyspieszy rozwiązania, lub odpowiedzi z naszej strony i jest niezgodne z regulaminem forum.

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Na przesłanym przez Ciebie zrzucie ekranu widzę aplikację Mem Reduct.

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Na czas uruchomienia gry, zamiast korzystać z tej aplikacji uruchom komputer w trybie czystego rozruchu. 

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Jak wykonać czysty rozruch systemu na PC lub Mac?

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Jeśli uważasz, że problem może być powiązany z ostatnią aktualizacją gry, która objawia się u niektórych graczy niestabilnością podczas meczy widzę, że aktualnie posiadasz zainstalowaną najnowszą wersję sterownika dla Twojej karty graficznej 566.14. 

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Wykonaj czystą instalację starszych sterowników i sprawdź czy problem będzie pojawiać się ponownie. 

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566.03

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565.90

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Aktualizacje na temat rozwiązania tego problemu znajdziesz tutaj.

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Ostatecznie, zauważyłem również, że wygląda na to że dla Twojej płyty głównej dostępna jest aktualizacja BIOS. Sądząc po wymienionej przez Ciebie usłudze powiązanej z kernelem komputera może być to potencjalnie powiązane. Chciałbym jednak, żebyś miał na uwadze, że aktualizacja BIOS jest dość zaawansowanym krokiem i jeśli nie czujesz się na siłach w jego wykonaniu - omiń go. 

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Nie pomoże to nic. Zrobiłem to już, nie dalo nic. 

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