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lennybajjani's avatar
lennybajjani
Newcomer
3 hours ago

Bug pack

I had a player pack in a premium gold pack and as soon as I want to get it back it tells me that there is a problem with the UT servers what should I do to be able to delete this pack

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Thanks for letting us know you are experiencing this. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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