Forum Discussion

Newcomer

7 hours ago

Can’t claim team of the week breakthrough pack

The store prompts me to open the team of the week breakthrough pack before I can access any other packs. When I open the pack it says there is a problem connecting to the servers and kicks me out. I...

connectivity

playstation

McBart38

Seasoned Novice

7 hours ago

I don't have a solution but you definitely aren't alone. There is a thread here: [Under investigation] Can’t claim pack | EA Forums - 11952324

EA have responded in that thread saying it is under investigation, has had over 2,000 replies and some quite irate customers! Hope it gets sorted soon.