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zekihusy8's avatar
zekihusy8
Newcomer
7 hours ago

Can't claim pack

When I tried to open "UNLOCK 1 bronze pack", the game kicks me out of the store. it does the same on the apps, web app either it loggs me out when this happens.

I can't open other packs anymore because of this unclainmed pack.

Playstation 5 platform

 

 

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi there! We’re on it and appreciate your report. Please join our main thread and share any details you can to help the investigation. We'll also share any available updates in the main thread. I’ll lock this one in the meantime to avoid duplicates.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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