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Doddster73's avatar
Doddster73
Newcomer
4 hours ago
Solved

Error trying to open a Free Double Pack

Hi Guys, I got a free pack inside another pack, however everytime I try to open it it restarts the web app or closes the store in console. The Pack has a dev name, this is on PS5. I cannot open it or get rid of it.

*card.desc.FreePlayersDouble

I don't even want the pack as I have better packs ready to unlock. Any ideas? attached is a screen shot

 

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  • Cabbe722's avatar
    Cabbe722
    Seasoned Newcomer
    4 hours ago

    https://forums.ea.com/discussions/fc-25-technical-issues-en/under-investigation-can’t-claim-pack/11952324

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    ℹ Marked as solution for visibility purposes only - We don't consider this solved!

    Hello! Our team is on it. Please check the main thread for updates. I’ll close this thread to ensure all updates are centralized.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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