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DoranS777's avatar
DoranS777
Rising Traveler
22 hours ago
Solved

Single gold player pack in my store from a Marquee Matchups pack won't claim.

Gold player pack in my store from a Marquee Matchups pack won't claim and keeps kicking me out of the store or off of the Web/Companion App after trying to claim it.

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  • ogdenduner's avatar
    ogdenduner
    Rising Newcomer
    7 hours ago

    I’m having the exact same issue with the same pack from a mega pack. New pack in the code they haven’t figured out?

  • srgkovalenko's avatar
    srgkovalenko
    Newcomer
    6 hours ago

    I have exactly the same problem with the same package from megapack on ps 5. the problem is not solved!

  • jok-_-r7's avatar
    jok-_-r7
    Rising Newcomer
    5 hours ago

    Same problem until now, I deleted the game and downloaded it, but the same problem

  • marambaiag's avatar
    marambaiag
    Seasoned Rookie
    4 hours ago

    same poblem here, tried everything, got in contact with ea support and didn't receive any solution yet.

     

    since yesterday 20:00 i am trying to open my packs, can't open my rivals rewards and nothing because this pack is stuck and can't be redeeemed

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

526 PostsLatest Activity: 8 hours ago