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Magedm1's avatar
Magedm1
Newcomer
4 hours ago

unable to claim jumbo pack in store

i got a jumbo pack to claim from one of my packs and im unable to claim it , an error screen comes out when i press x (ps5) and im now stuck as i cant open any pack from my store due to this .

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Thank you for sharing this with us. We've passed on the details to the team for investigation. Please join our main thread and check out EA_Hux's post at the top for more information.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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