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lewisfc070's avatar
lewisfc070
Newcomer
4 hours ago

Unable to open packs

Hi I am unable to open my packs as I was gifted a free gold pack and now my store is completely broken every time I try to open that pack it keeps me out the store and says problems connecting to ea servers even though it’s kept me on the game I would like this issue to be resolved ASAP

xbox

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey there,

    We're currently investigating this situation, please follow along in this thread for any further updates.

    Locking this here so we can keep any news in one thread for everyone to see. Thanks!

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

670 PostsLatest Activity: 3 hours ago