Solved
Packages problem with service connection
I got a free loan pack from another pack but every time i go to redeem it a message says i have lost connection to ultimate team servers and the pack isn't redeemed I've tried everything both on console and companion and still it wont redeem please help i just want to open my pack. i am playing on ps4
Thanks for the head's up. We are working on it. You can find the main thread for this issue here. You can follow that thread to receive updates about this issue. In the meantime, I'll close this duplicate thread.
