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Negreanu11's avatar
Negreanu11
Rising Newcomer
1 day ago

Game crashed within seconds of a match -Event Viewer log attached

Hello everyone,

I'm reaching out because I've hit a wall with a crashing issue on EA SPORTS FC 26 (PC version) and I'm hoping someone from the community or EA support can point me in the right direction.

The issue:
The game crashes to desktop with no error message, almost immediately after starting a match — sometimes within just a few seconds. This behavior has actually gotten progressively worse over time rather than better, despite extensive troubleshooting on my end.

My system:

  • CPU: Intel Core i9-14900KF
  • RAM: 96GB Kingston DDR5 @ 6000MT/s
  • Motherboard: Gigabyte Z790 UD AX (BIOS F9)
  • OS: Windows 11 Home (26200)
  • Playing on low graphics settings — this is not a hardware performance issue

Troubleshooting already completed:

  • Reinstalled the game from scratch, twice
  • Repaired/verified game files through the launcher
  • Reinstalled and repaired EA AntiCheat / EasyAntiCheat separately
  • Updated GPU drivers to the latest version
  • Updated motherboard BIOS
  • Enabled Secure Boot in BIOS (previously disabled, prompted by an in-game warning)
  • Disabled XMP on RAM as a test
  • Cleared Shader Cache and DirectX Shader Cache
  • Cleared EA App cache
  • Lowered all graphics settings to minimum and capped frame rate
  • Ran the game as administrator and tried compatibility mode settings
  • Disabled all overlays (Nvidia, Steam, Discord, MSI Afterburner/RTSS)
  • Checked antivirus/Windows Defender exclusions
  • Checked Windows Memory Integrity (Core Isolation/VBS) settings

What I found in Windows Event Viewer:
Right at the time of each crash, the System log records the following error (Event ID 7034, Source: Service Control Manager):

"The EAAntiCheatService service terminated unexpectedly."

This appears consistently tied to the crash timing, which suggests the root cause is on the anti-cheat service side rather than my system configuration or hardware.

Despite all of the steps above, the problem has not improved — if anything, crashes are now happening faster than when I first started troubleshooting.

Has anyone else run into this exact EAAntiCheatService crash, and if so, did you find a fix? I'd also appreciate it if an EA representative could take a look at this, since it seems like it may be a broader issue with the anti-cheat service rather than something an individual player can resolve on their end.

Thanks in advance for any help.

1 Reply

  • Negreanu11's avatar
    Negreanu11
    Rising Newcomer
    1 day ago

    Dosyłam również plik DxDiag do ewentualnej analizy. Bardzo mi zależy, aby naprawić tą kwestię więc będę mega wdzięczny za wsparcie.