EA Account Appeal
Dear EA Customer Service Team,
Hello! I am the user of the EA account Little Gu, with the registered email [edit: email address removed].
On January 1, 2026, at 12:01 PM, I received a notification about the suspension of my account, which left me very confused. This account has been inactive for a long time, rarely logged in or used, and has never been linked to or played any EA games, nor has it engaged in any top-up, transactions, or other operations.
I have always strictly adhered to the EA User Agreement and have not engaged in any violations. I sincerely request your team to assist in verifying the status of my account, clarify the specific reason for this account suspension, and provide a fair resolution.
Thank you for your time and assistance, looking forward to your reply!
User: Little Gu
Date: March 14, 2026
Hey LittleGu10124,
We can't do that here on the EA Forums.
Please find out how to submit an appeal using this guide and the dedicated form.
Your appeal will be sent to our dedicated Terms of Service team for review. Normally, you'd receive an update via email within 10 days, but it can take longer sometimes.
The email will provide more information about our decision and how to dispute it if you believe we’ve made a mistake.
Thank you for your patience with this!
