Forum Discussion

Ballabas1988's avatar
Ballabas1988
Rising Newcomer
6 months ago
Solved

EA account

Hello, My Xbox gamertag is Csoki1988. It is currently linked to an EA account with the email xd***@accustom.dropmail.me**, which is not mine. I would like to unlink that EA account from my Xbox pr...
  • EA_Mako's avatar
    EA_Mako
    6 months ago

    Hey Ballabas1988​, 

    If you don't recognize or have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. We're unable to make any changes to your account via the forums.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
6 months ago

Hey Ballabas1988​, 

If you don't recognize or have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. We're unable to make any changes to your account via the forums.

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

  • Ballabas1988's avatar
    Ballabas1988
    Rising Newcomer
    6 months ago

    I would like to contact customer service, but it is simply impossible. Is there any way I can contact customer service?

About FIFA Franchise Discussion

Love football? Join the community forums and talk about your passion for the FIFA franchise, Ultimate Team and more.236 PostsLatest Activity: 6 hours ago