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a1d9fe9a0408dbb2's avatar
a1d9fe9a0408dbb2
Rising Newcomer
3 months ago

I've just bought Fifa 25 and it won't link my account or I can't play online

Can't play online Fifa 25
Kentopuria's avatar
Kentopuria
Seasoned Newcomer
2 months ago

HelloEA_Pythia​ 

please note that

  1. System Cache had been cleared
  2. verified that i am signed into my PSN account with same name asa my EA account
  3. Restored Licenses
  4.  Tried all steps in the connection guide
  5. Yet to open my NAT type but it is on moderate
  6. changed my DNS to the public google one as adviced

After all of this it is still the same outcome.

I dont know what else to do

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
2 months ago

Kentopuria​,

it doesn't really matter if the name of your PSN and EA profile are the same, as those have no influence on each other. Did you check the customer portal to see if the link to the PSN account is seen there?

 

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