EA Staff (Retired)[Asking for Information]
Hey @TrendyBible
Would it be possible to get more information on this?
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
Im on xbox series x.
My Ea Id is TrendyBible and Gamertag is Plz Heip him.
Error message happend a week ago after I bought mut points I bought maybe 3-5 packs back to back and when I went to buy another pack It gave me the error.
it doesn’t happen on any other of my accounts.
it doesnt let me buy anything in the store with coins, mut points or training
I also deleted and reinstalled the game 2x still have the same problem.
EA Staff (Retired)Hey @TrendyBible @ProfessYard007 @ShadowBeat27
Thanks for the information provided so far, To check have you played on both the PS4/Xbox one version as well as the PS5/Xbox Series X versions?(depending on your platform)
[Update] - Also, do you remember which pack you where trying to purchase or open that triggered the error message to first occur?
Thanks!
I don't remember exactly which pack. it was probably one of the daily 100-200 points offers perhaps. as i don't buy coin packs, either that or a training pack. because i only had 375 points in my account when the error started (around 4 days ago) so i would've either had to of been a points pack for that amount or less, or a training roll again around saturday i believe.
i think probably it was most likely that 2 platinum player special offer for a few hundred points if i remember correctly over the weekend
And no i have only played on xbox series X
