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TrendyBible's avatar
TrendyBible
2 years ago

Can’t buy packs - error "unable to complete transaction..."

when I try to buy any pack with training , mut piints or coins it gives me the error message “unable to complete transaction due to previous purchase still pending please retry.” I have been dealing ...
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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @TrendyBible @ProfessYard007 @ShadowBeat27 

Thanks for the information provided so far, To check have you played on both the PS4/Xbox one version as well as the PS5/Xbox Series X versions?(depending on your platform)

[Update] - Also, do you remember which pack you where trying to purchase or open that triggered the error message to first occur? 

Thanks!

ShadowBeat27's avatar
ShadowBeat27
2 years ago

I don't remember exactly which pack. it was probably one of the daily 100-200 points offers perhaps. as i don't buy coin packs, either that or a training pack. because i only had 375 points in my account when the error started (around 4 days ago) so i would've either had to of been a points pack for that amount or less, or a training roll again around saturday i believe.

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