2 years ago

Can’t buy packs - error "unable to complete transaction..."

when I try to buy any pack with training , mut piints or coins it gives me the error message “unable to complete transaction due to previous purchase still pending please retry.” I have been dealing ...

ultimate team

EA_Illium

EA Staff (Retired)

2 years ago

Hey @TrendyBible @ProfessYard007 @ShadowBeat27

Thanks for the information provided so far, To check have you played on both the PS4/Xbox one version as well as the PS5/Xbox Series X versions?(depending on your platform)

[Update] - Also, do you remember which pack you where trying to purchase or open that triggered the error message to first occur?

Thanks!