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skyguy2014's avatar
2 years ago
Solved

Can’t log in to ea madden 24

Having trouble logging into mut on madden 24 keeps telling me I need to log in then when I try to it says servers can’t complete the request I 

  • Hi there, @skyguy2014 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

50 Replies

  • @EA_Aljo That didn’t work. I don’t have issues logging into my EAS account on Madden 22, so maybe it’s a Madden 24 issue? BTW, M22 is on disc and M24 is a download.
  • @serpau24 Thanks for the info, but I think I would rather forgo the progress points than reset all my account information. I don’t have issues logging into my EAS account on Madden 22, so I’m thinking it’s a EAS issue.
  • I logged in to my EA Sports account via Madden 22 with in issues, however, I’m having no luck logging in to my account with Madden 24. This is strange since I downloaded the game from EAS.

    I did select for EAS not to have access to my gaming data. Could this be the problem?

    I also read that I’m ‘encouraged’ to subscribe to gamepass to receive progress points. I hope this isn’t the case.

    Looking forward to your response.

  • Hello, to all having trouble with the repeated password reset error on Madden 24, I suggest contacting tech support chat. Ask them to unlink your console from your ea account. This will allow you to then change the password (update all account info specially email to current) and re-link it to the console user name. You will lose any rosters or EA saved files, but it solves the password reset issue. At least on Xbox, It has to do with your console and the EA server not linked correctly. I can now access the game just fine and save rosters, season etc. I hope that helps.

  • I’m having the exact same issue but on PS5. It says I’m not logged into EA servers and just won’t go anywhere. I’ve tried all the tips in here and nothing has worked. 

  • That doesn’t work been doing that for the last 3 days and still get the same results. 

  • I’ve powered cycled my internet and Xbox for two minutes and still EA sports will not allow me to sign in. All other games work just fine. I’ve reset my password 10 times. Gives me the same error. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @skyguy2014 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!