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BangingHebrew's avatar
BangingHebrew
2 years ago

EA help can't issue makerights?

Have been emailing and live chatting with EA "Help" for over a month now for multiple issues and content missing, after a month long endless loop of communication this is the actual response from EA "Help"

"Thanks for reaching out.

I would like to inform you that there is no option to grant compensation from our end.

You can check the status of your case from My Cases on EA Help.

If you need more information, check out these resources:

For game-specific help: Go to the EA Help home page, choose the game or product you need help with, and click See all help topics.

Visit Answers HQ to get help from other players in the community.

Follow @EAHelp for everything from outage info to game news.

Subscribe to EA Help on YouTube for video walkthroughs and guides.

Thanks for contacting EA. Have a great day ahead!"

So what exactly can EA "Help" do? And how does one actually get content they earned that EA failed to deliver and how does one get make rights for this month long debacle of terrible customer service? 

1 Reply

  • BangingHebrew's avatar
    BangingHebrew
    2 years ago

    Another terrible response from EA.

    So basically I should just go * myself? Is that EAs"help"

    "Thank you for your prompt response. My name is Rahul, and I hope this email finds you well. I will follow up further.

    Let me add that we neither can check nor add any contents from our end for what you are complaining. We lack the functionality to investigate such things. I would have left no stone unturned if it was possible at hand. Saying no to our valuable players is never easy, but situations are inevitable sometimes.

    I have conveyed all the plausible information and possible help."

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