Game-Breaking Exploit & Unfair Loss in Madden 24

I experienced a serious exploit in Madden 24 that resulted in an unfair loss. On 3/22/25-3/23/25 at 11 PM-approx 12:45pm, I was playing an online head-to-head game when my opponent used a glitch.

For a few plays before halftime my opponents players did not appear on the field. At halftime, during the kickoff, my opponent’s players did not appear on the field. This made it impossible to continue the game. There was no play clock, so I was forced into a standoff for over 13 hours. Eventually, I received a message saying, "The connection to your peer has been lost." However, when I checked the results, I was wrongly given a loss.

This is a major issue because:

Players can force opponents into an unwinnable situation.
There is no play clock or penalty for inactivity.
The system incorrectly assigns a loss to the victim of the exploit.

I would like EA to review the match, correct the loss if possible, and investigate this issue. Please look into this and patch the exploit so others don’t experience it.