Forum Discussion

2 years ago

Solved

I accidently downloaded the Xbox One version instead of my Series X/S version

I accidently downloaded the Xbox One version instead of my Series X/S version will I still get my pre-order rewards? I do not really care about my progress I only played a couple hours but I opened m...

EA_Aljo
2 years ago
Hi there, @ghostvegance90

The pre-order rewards are supposed to be available on both versions, but currently, there is an issue with receiving them on Series X/S. That is currently being investigated.

EA_Aljo

Community Manager

2 years ago

Hi there, @ghostvegance90

The pre-order rewards are supposed to be available on both versions, but currently, there is an issue with receiving them on Series X/S. That is currently being investigated.

Jsteele1020
2 years ago
I did the same thing! Same problem!
xKINGxROCKx
Seasoned Newcomer
2 years ago
What about money spent on the wrong version since you guys made the icons identical and gave zero warning that I might be wasting my money on a version of the game I never even wanted in the first place

Edit: Removed profanity. Per the Answers HQ rules, make sure your posts are free of swearing. -CM