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ghostvegance90's avatar
ghostvegance90
2 years ago
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I accidently downloaded the Xbox One version instead of my Series X/S version

I accidently downloaded the Xbox One version instead of my Series X/S version will I still get my pre-order rewards? I do not really care about my progress I only played a couple hours but I opened m...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @ghostvegance90 

    The pre-order rewards are supposed to be available on both versions, but currently, there is an issue with receiving them on Series X/S. That is currently being investigated.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @ghostvegance90 

The pre-order rewards are supposed to be available on both versions, but currently, there is an issue with receiving them on Series X/S. That is currently being investigated.

Jsteele1020's avatar
Jsteele1020
2 years ago

I did the same thing! Same problem!

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