Forum Discussion
it lets me enter the Xbox one version, but then says it hasn’t been released, and it says the x/s version isn’t compatible
It sounds like you haven't pre-ordered. If you have, please open a case with an advisor here so they can investigate this. There could be an issue with your entitlements.
- 2 years ago
Even if I didn’t pre-order it, I should be able to download the Xbox X/S version if I’m on Xbox S. It says that it’s not compatible with my xbox.
- EA_Aljo2 years ago
Community Manager
You can't download without ordering the game.
- 2 years ago
Same issue this is bs.
- 2 years ago
Same thing happened to me I accidentally downloaded the normal version and realized I couldn’t play cross platform. So I uninstalled it and tried to download new gen and it won’t let me.
- 2 years ago
lol Ea up to their same stuff, how u gonna brand a game as x and s compatible then I can’t install it lmao goofy corporation stealing my money😭
- 2 years ago
This is the same problem I am dealing with as well.
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