Forum Discussion

brogamer84's avatar
brogamer84
3 years ago
Solved

I can’t download the Madden 24 Xbox Series X/S version.

There is a small x in the bottom right corner and it says it’s not compatible with my device even though I’m using an Xbox Series S.
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @brogamer84 

    Madden 24 is not available for download yet. You should be able to download shortly before the game releases.

brogamer84's avatar
brogamer84
3 years ago

Even if I didn’t pre-order it, I should be able to download the Xbox X/S version if I’m on Xbox S. It says that it’s not compatible with my xbox.

RYANJZ1234's avatar
RYANJZ1234
2 years ago

Same thing happened to me I accidentally downloaded the normal version and realized I couldn’t play cross platform. So I uninstalled it and tried to download new gen and it won’t let me. 

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