I am trying to buy madden points on ps5 for Madden 24, but when I view them in my cart, they show up with the tag ps4. I do not have the ps4 version installed. Will it still go to my ps5?
Hi @MgoblueYT
Thanks for this! I can pass this on to the team.
However, the points will go to the next version you log into. So if you purchase them and only play on the PS5 version that's where they will head to!
I've had this issue for 10 days. Is it ever going to be resolved??
EA Staff (Retired)I can confirm that the ps5 version is the only version installed on my console. Attached is a picture of how this looks for me. It shows the ps4 icon on the purchase screen instead of the ps5 one.
EA Staff (Retired)Hi @MgoblueYT
Thanks for this! I can pass this on to the team.
However, the points will go to the next version you log into. So if you purchase them and only play on the PS5 version that's where they will head to!
Thanks for the help!
