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cutancantu's avatar
cutancantu
Seasoned Newcomer
7 months ago
Solved

madden 24

Tried resolving the issue on my own, then with the "assistance" of support through EA Help chat. Was playing solo challenge from new Rookie Premiere Week 4 list. Completed one, was booted during the second. I am unable to do any other challenges because the EA Servers have not resolved my previous game. (It thinks my ghost is still playing). Support would not escalate or do anything to unstuck the issue. Any ideas? I've already uninstalled the EA App, Madden, and Steam and reinstalled. Already reset the router and PC. It's a server side issue.

  • Oh, I got the answer from reddit the same day I asked this question. The problem is resolved by creating a new roster for use in the challenges that have completely different players. Adding in the players from your original roster one at a time will reveal which player (yes, player) is causing the issue with the challenge refusing to accept your lineup. This is a pretty stupid way to resolve something, and what's worse, it's pretty stupid that the EA community of users are the ones that figure these things out. But what can we really accept from a tiny indy video game developer that is in this for the love of the art and not for anything like the most $$$ for the least effort?

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey @cutancantu 

     

    Would it be possible to get more information on this?

     

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Are you getting an error message?
    • Does this happen when loading into a specific mode or performing an action in a mode?
    • Are you playing from the device's internal storage or an external drive?
    • Please share any steps you've tried to far to resolve the issue:
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    Cheers!

  • cutancantu's avatar
    cutancantu
    Seasoned Newcomer
    7 months ago

    Oh, I got the answer from reddit the same day I asked this question. The problem is resolved by creating a new roster for use in the challenges that have completely different players. Adding in the players from your original roster one at a time will reveal which player (yes, player) is causing the issue with the challenge refusing to accept your lineup. This is a pretty stupid way to resolve something, and what's worse, it's pretty stupid that the EA community of users are the ones that figure these things out. But what can we really accept from a tiny indy video game developer that is in this for the love of the art and not for anything like the most $$$ for the least effort?

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