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offwhitejus's avatar
offwhitejus
2 years ago
Solved

mut play a friend

It won’t let me invite or accept invites to play a friendly match in mut it crashes every time hasn’t worked in days 
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @offwhitejus 

    To check, can you try making changes to your privacy settings on both your console and EA account if you have them restricted to see if the same error continues?

  • offwhitejus's avatar
    offwhitejus
    2 years ago

    I’m playing on Xbox series s

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago

      Hey @offwhitejus 

      Do you ever get an error message when this happens?

      Also when you have a moment can we try the following?

      • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
      • Remove any connected device, or additional USB's from the console then restart the Xbox and check
      • Check for updates 
      • Try the steps in our Connection and Advance Connection Guides 
      • Open you're Xbox NAT Type
      • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
      • Persistent Storage 
        • Go to settings > Select Device & Connections > Then Blue-Ray 
        • Select Persistent Storage > Clear Persistent Storage 
      • Alternate Mac: 
        • Go to settings > Select General  > Then Network settings 
        • Go to advanced settings > Alternate Mac address > Select clear 
        • Select restart 

      Cheers!

      • offwhitejus's avatar
        offwhitejus
        2 years ago

        Yea it pops up every time I tried everything 

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