No S4 Welcome Pack
After confirming that others have received the Season 4 welcome pack, I have had no such luck. The other rewards for progressing the Season 4 field pass are working for me, but I never received the R...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey everyone,
Thanks for reaching out about this.
Just to confirm, have you double-checked to make sure your game is updated to the most recent version? When you've got the chance please shut down the game and check to see if you've got an update waiting. Once it's up to date, try logging back in and see if the pack has come through.
If you still aren't seeing the pack after that, could you share a bit more details with us here?
- Which platform are you playing on?
- What is your Xbox Gamertag/PSN ID/EA Account ID?
Thank you!
@EA_Kent wrote:Hey everyone,
Thanks for reaching out about this.
Just to confirm, have you double-checked to make sure your game is updated to the most recent version? When you've got the chance please shut down the game and check to see if you've got an update waiting. Once it's up to date, try logging back in and see if the pack has come through.
If you still aren't seeing the pack after that, could you share a bit more details with us here?
- Which platform are you playing on?
- What is your Xbox Gamertag/PSN ID/EA Account ID?
Thank you!
Hey Kent,
Yes, I have double checked to make sure that my game is updated to the most recent version. It updated yesterday, but I have checked multiple times since then. I have also logged back in multiple times, and I am still not seeing the pack.
Platform: PS5
PSN ID: Christofus_
