Forum Discussion
Having the same issue on PS5 in H2H and multiplayer franchise.
Only have this problem with madden 24.
Fortnite and other games run perfectly.
Ive followed all suggestions in help section and no improvement.Contacted my ISP and all is ok.
I port forwarded my router and didn’t help.
Game is unplayable online and 100% a server issue. I have no faith that ea will fix it and accepted I’ve been sold another dud game.
- sohi2endzone2 years agoRising Traveler@EA_Aljo Wired
- EA_Aljo2 years ago
Community Manager
Did you try the troubleshooting links I previously provided?
- sohi2endzone2 years agoRising Traveler
How do u properly fill out and submit a form for cheating am i doing this properly y cant i contact ea personally
- 2 years ago
Wired connection and have tried more than what they suggest on EA help.
I created ticket with online chat and it was closed within the hour without any action from EA.
- EA_Aljo2 years ago
Community Manager
What have you tried so far? I don't want to suggest any troubleshooting you've already attempted.
- 2 years ago
*TV in game mode with all screen filtering off
*LAN connected*Reduced resolution
*PS5 and game in performance mode
*Turned off 4K
*Port forwarded router with static PS5 IP.
*Tried to DMZ router but PS doesn’t allow NAT1
*Had my connection checked by my ISP
*Pinged my ISP and IP
address
Rebooted PS5 and router
*Live cheated EA help only to have ticket closed without any help.