12 months ago
Ps5 couldnt resolve host name multiple games
On madden 25 ps4 version nhl 24 ps4 version and fc24 ps5 all of them on start up switch to a white screen with error: 0x00000006 sslerror:0x00000000 couldn't resolve host name. Is there a fix?
Hi @JoeGims
When you have a moment can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database