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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Can’t disable big head mode.

Hey Everyone, 

 

Would it be possible to get more information on this?

 

  • Platform:
  • PSN ID/Gamertag:
  • Are you getting an error message?
  • Which modes does this happen in?
  • Does this happen when loading into a specific more or performing an action in a mode?
  • Does this happen to any other account on the device?
  • How long are you playing until this happens?
  • Are you playing from the device's internal storage or an external drive?
  • What type of network are you using? (Wired, Wireless, Hotspot)
  • Is anything else happening?
  • Please share any steps you've tried to far to resolve the issue:
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate. 

 

Cheers!

5 Replies

  • Thathathegreat's avatar
    Thathathegreat
    2 years ago

    Every time i play franchise or superstar mode it is just stuck on big head mode ive looked at all the settings none of them say disable big head and i’ve deleted multiple franchises and superstars to try to fix it and nothing has yet 

    PSN HatedPman

    PS5

  • kimble81's avatar
    kimble81
    2 years ago

    Hello, my online ID is Flerczy and I am playing on a PS5. In practice mode you can turn Bighead mode on and off, but once you turn it on it is on for good and won’t turn off even though you disable it. It then plays as Bighead mode in superstar, franchise, and quick play modes. You don’t have to wait any timeframe for it to happen and there isn’t any error messages that occur. I am on a wireless network and I have tried uninstalling the game and reinstalling and it still happens. As well as deleting my superstar and starting over and it still does it. Please help.

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