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Re: MADDEN 24/HORRIBLE LAG SINCE PATCH

After 3 weeks we are still having the same issue. I must say that EA has the worst customer service I have ever seen. Imagine something like this happening with the iphone. Would have been fixed immediately because they value their customers. Ea on the other hand has been absent in all of this when they know exactly what is going on and why. I work in Customer Service so I know this has been documented and was known about before the software roll out. They are punishing us for still being on PS4 but I have spent over $400 on the special edition madden and buying packs in mut. I saw another post where the ea rep said he has notified his peers about the problem, and this was yesterday.  This is absolutely a total * show and there is NO accountability on EA's part. 3 weeks and counting....Ea Help!

11 Replies

  • kjbaum34's avatar
    kjbaum34
    2 years ago

    I thought MUT was the one game mode they cared about, but now it doesn't matter that a huge portion of the player base can't play?

    Can EA at least reply to this thread?

  • EA we need answers. We paid the same dollars that next gen users paid for this game. 

  • DAY 21 AND YESSSSSSSSSSSSSSSSSS THE STRUGGLE STILL CONTINUES

    I cannot believe that i am STILL here posting at least once a day for 21 days and NOTHING has changed. If you go and look at other threads an EA rep comes in addresses things within 3-4 replies typically. Here we are going on 400 replies now and absolutely NOTHING from EA. This more than anything tells me that they CANNOT fix it and it is FUBAR. I mean not talking to us at all and going on a month now. They dont have fix fellas and we are likely screwed or they would have put an end to this thread a long time ago.

    We need more and more people to come in here so keep passing the link around when you play people. Post everyday and hopefully EA will fix this madness. The auction house work around does INDEED work so you can use the AH as normal. We could use some more people in the AH to be honest, just message me for the go around. The game however is still BROKE so dont get it twisted EA

    EA YOUR GAME IS STILL BROKE AFTER 20 DAYS OF KNOWING ABOUT IT.

    STILL A MIND NUMBING LAG WHICH MAKES IT UNPLAYABLE

    FIX YOUR GAME EA!  YOU ARE DEFRAUDING YOUR CUSTOMERS

  • steelheadzchris's avatar
    steelheadzchris
    2 years ago

    well fellas ZIRKSEE finally mentioned the old gen problem in a video and he pretty much says that he doesnt think EA cares, they will likely not do anything about it and that we should just go buy a new gen system. Not sure where he lives but in his video he says you can just go to your Walmart and pick one up for $250  LMAO. Just that simple LOL. UH I JUST CHECKED, at walmart and a PS5 is STILL 500-600 bux. Regardless we paid the same for the game and it should be supported, if not do NOT sell it. And to this day you can still purchase Madden 24 for old gen.

    EA is knowingly selling a faulty product. This is the definition of defrauding your customers

    here is the link to Zirksee's video if you care to watch it

    https://www.youtube.com/watch?v=z3WVvAXzMYM

  • rynoNez's avatar
    rynoNez
    2 years ago

    Another day, another kick in the nuts by EA.

  • Does anyone remember last years Most Feared program with the eye opening and closing on the cards? I want to say there was a lag last year also when those cards were released. Not to this extent but certainly slower. Hopefully, this goes away with the title update for Season 3. Just trying to think positive, the last three weeks have been excruciating.

  • LittleBeastLo's avatar
    LittleBeastLo
    2 years ago

    My ticket with EA came back as no fix. I reopened the ticket and reiterated the severity of this issue. I doubt it will do anything but I’m curious how they will respond. 

  • PapasWarriors's avatar
    PapasWarriors
    2 years ago

    This lag thing is annoying. Can you send me the fix for auction house?

  • well folks its

    DAY FREAGIN 22 !!! AND NOTHING HAS CHANGED

    EA YOUR GAME IS STILL BROKEN PLEASE FIX IT

    YOU ARE DEFRAUDING YOUR CUSTOMERS

  • Aikoosvin88's avatar
    Aikoosvin88
    2 years ago

    #400 comments and no response from EA.  At this point an acknowledgement of the issue and "that we are working on it" would do.  The bar is so low and they continue to keep tripping over it.  Please fix this lag and allow 1000's of gamers enjoy the game that we love.  Thank you from all of us.

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