Forum Discussion
EA_Kent
Community Manager
1 year agoHi everyone,
We appreciate you reaching out about this.
When you've got the chance would you mind sharing a bit more info so we can pass it along?
- Which platform are you playing on?
- What is your Xbox Gamertag/PSN ID/EA Account ID?
- Are you seeing any error messages when the game crashes? If so, could you share a screenshot of the error in this thread?
Thank you!
1 year ago
@EA_Kent wrote:Hi everyone,
We appreciate you reaching out about this.
When you've got the chance would you mind sharing a bit more info so we can pass it along?
- Which platform are you playing on?
- What is your Xbox Gamertag/PSN ID/EA Account ID?
- Are you seeing any error messages when the game crashes? If so, could you share a screenshot of the error in this thread?
Thank you!
Xbox one (old gen)
Don Sagio
Problem: every time we try accessing the card (binder or in the lineup), we receive the message in the picture. Can’t upgrade or retrieve powerup token.