No fix yet, I have already accepted (after chatting with countless EA people who kept on promising) that no help will come.
Still no fix, now I cannot even contact them about the problem.
It's been obvious to me during my 7-8 chat sessions about the issue that the agents had absolutely no clue about how to solve it. Or they simply just don't care. I see that they are answering threads about MUT, maybe because this is where 80% of their revenue comes from 🙂
I purchased Madden for the first time in 16 years, but I think I will not make the same mistake again for another two decades.
