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aMILLEIR's avatar
3 years ago
Solved

Twitch link

For some strange reason, I have not been getting any twitch drops because my EA account was linked to a different twitch. Long story short, I found the other twitch, couldn't access it so unklinked. Then when I go to link the new twitch account to my EA account, I am told you can only link one twitch to an EA account in its lifetime. Therefore I would like to know do I have to create a whole new EA account, or is there a way around this?

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @aMILLEIR Account links and limitions assocaited with them are hard limits we are unable to provide a workaround for. 

    For more information, on linking or unlinking check out our help articles below. 

      

    Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.  

      

    Cheers!  

  • aMILLEIR's avatar
    aMILLEIR
    3 years ago

    That's a shame. Appreciate your reply though.

    So if I created a new EA account. Removed my gamertag associated with this one and then linked it to my new one. Would I get any issues. Like an error saying that gamertag was previously linked with another EA account and therefore cannot be re-used?

  • aMILLEIR's avatar
    aMILLEIR
    3 years ago

    You haven't answered the question. Also are you telling me that there is no possible way to link my EA account to a twitch account now as that twitch account that was previously linked with that EA account is deleted. The other option is what I was going to do. But your policies say that if I create a new EA account and link that to my gamertag and a new twitch. I lose all current progress on a game.

  • Ok sorry i have to contact you this way, i wasn’t able to find how to contact you. You seem very skilled and i am hopeful you can fix this problem. 

    I have two ea accounts, and two twitch accounts. My main twitch and main ea accounts are linked, and i was trying to link both my second ea account and my second twitch account together. When typing in my twitch account details after clicking the link button, the passwords option came up on my iphone.

    This might be very very dumb but both of my ea accounts share the same password, and i didn’t have a saved password for my second twitch account. This may be the problem but i put the saved password for my main twitch account into the account detail boxes. I then started changing my username so that it would log into the second twitch account.

    I don’t know if this is an apple thing, but without me clicking the submit button, and while i was typing in my other username, it automatically submitted. It then came up with the message where it says i cant link two ea accounts to one twitch account, and the only two options are ‘EA help’ and ‘Go Back’. I’ve tried refreshing, waiting long periods of time, and trying multiple times in a row, but every time i try and link, it sends me to that same message no matter what.

    I was just wondering if you knew how to go back and start linking my accounts again. 

    Also this is for EAFC 25 so that i can get a few free packs. 

    Thanks heaps i would appreciate any support you give, and just let me know if you want me to attach a photo or anything that shows you what is going on. Once again thank you. 

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