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denard16robnson's avatar
denard16robnson
2 years ago

Undefined user in cfm madden 24. How to fix

I have a user in my cfm that is locked out of his team and it says user undefined.  We cannot kick him off the team and he cannot play any games.  Please advise
franchise
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@denard16robnson 

Check with our Advisors if they can manually remove that player.


Click the following link to get started: https://help.ea.com/en/help-home/

For help with contacting an Advisor, please see this link: go.ea.com/HowToEAHelp

Thanks.

swifftttv's avatar
swifftttv
2 years ago

@EA_Barry please help this has been going on for over a month 31/32 users year 4

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