Forum Discussion

9 months ago

Solved

Undeserved Ban mut24

I’m contacting you guys again on the matter because I do not think I deserve this ban. I haven’t done anything to break any of other the rules. Like I said in the other email I do not have any access...

ultimate team

EA_Darko
9 months ago
Hey @whereyomomsshuh we are not able to help with these kinds of sanctions on AHQ.

All that you can do is appeal the ban with our team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Darko

whereyomomsshuh

9 months ago

I appeal it three times already and got the same result from a bot not a real person. I wish you guy had an actual customer service that isn’t a bot because dealing and talking to a real person would be some much helpful on top of that they never stated what rules I broke to get the ban no reason behind it just a flat ban. My auction houses been ban I don’t say anything crazy on the mic , I don’t say nothing racist just regular trash talking.

EA_Darko