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PREDARAPTOR's avatar
PREDARAPTOR
2 years ago

X Factor Abilities Are Not Showing Up In Game

I’ve unlocked abilities on my player and abilities will show up in one game and not the other in the PVP 3v3 ranked mode. My superstar star will disappear, and I’m supposed to have the X Factor pro r...
superstar
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Hey All,

If you are still running into this issue, please provide the following as best you can so we can get more eyes on this one.

  • Platform:
  • Which console generation do you have? 
  • What is your Gamertag/PSN ID?
  • EA App/Steam/Epic:
  • EA ID/Steam user ID:
  • Date/time issue occurred 
  • What type of issue do you have? 
  • Which mode has this happened in? 
  • Which part of the mode? 
  • Summarize your bug 
  • How often does the bug occur? 
  • Steps: How can we find the bug ourselves? 
  • What happens when the bug occurs? 
Riggs1410's avatar
Riggs1410
2 years ago
  • Platform: PS5
  • Which console generation do you have? next gen
  • What is your Gamertag/PSN ID? CodyRiggs30
  • EA App/Steam/Epic: N/A
  • EA ID/Steam user ID: N/A
  • Date/time issue occurred: Since launch
  • What type of issue do you have?  My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
  • Which mode has this happened in? Superstar Mode
  • Which part of the mode? SUPERSTAR
  • Summarize your bug - My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
  • How often does the bug occur? Everyday
  • Steps: How can we find the bug ourselves? Go into year 2 of career mode.
  • What happens when the bug occurs? My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
  • Which part of the mode? Superstar mode
  • Summarize your bug My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
  • Berto4732's avatar
    Berto4732
    2 years ago
    • Platform: PS5
    • Which console generation do you have? next gen
    • What is your Gamertag/PSN ID? Berto47_
    • EA App/Steam/Epic: N/A
    • EA ID/Steam user ID: N/A
    • Date/time issue occurred: Since launch
    • What type of issue do you have?  My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
    • Which mode has this happened in? Superstar Mode
    • Which part of the mode? SUPERSTAR
    • Summarize your bug - My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
    • How often does the bug occur? Everyday
    • Steps: How can we find the bug ourselves? Go into year 2 of career mode.
    • What happens when the bug occurs? My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
    • Which part of the mode? Superstar mode
    • Summarize your bug My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN

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