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kamrenwires's avatar
kamrenwires
2 years ago
Solved

Madden 24 ultimate team freeze

Product: Madden NFL 24 Platform:Xbox Series S Which console generation do you have? Microsoft Xbox One S What is your gamertag/PSN ID? Fluid vgodz Date/time issue occurred September 2nd What typ...
bug
  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Marking as solution for visibility. We are looking into the blank screens in MUT.

    Hey everyone, 

    It seems like a couple different issues are being reported here in this thread. 

    If you're running into blank screens when you're trying to get into MUT, we're currently looking into it. In some cases you may be able to back out of the screen by hitting B (Xbox) or Circle (PlayStation) on your controller when the screen comes up. 

    If you're getting a "servers cannot process your request" error when you're trying to enter MUT, we've got a thread where we're collecting more information on that. Please take a look at the post linked below and share your details in the thread: 

    "Servers cannot process your request" error when entering MUT

OopsWhoShotYou's avatar
OopsWhoShotYou
2 years ago

Close the game out completely. When you get to the PlayStation/Xbox Home Screen, don’t click on the game directly, scroll down to “activities” and open up ultimate team from one of those tabs. Field pass one worked for me but you may have to do it a couple times. Once it opens just scroll around a little and hold circle/b it should take you to the main menu 

jordan1911usa's avatar
jordan1911usa
2 years ago

I’m having the same issue on the PS5. 

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