All madden challenge missing rewards

Product: Madden NFL 25
Platform:PS5
Please specify your platform model. PS5 Standard Edition
What is your gamertag/PSN ID? mOiStY_RaVeN
Date/time issue occurred 11/21/24 @ 15:30EST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug: Missing all my All Madden Promo Solo Challenges Rewards.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See attached
What happens when the bug occurs? No rewards after completing challenges
What do you expect to see? My rewards