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DANGERGOOSE1's avatar
DANGERGOOSE1
Seasoned Veteran
9 months ago

Cannot start Madden 25 when internet is out (Steam)

Product: Madden NFL 25 Platform:Steam-PC Please specify your platform model. Steam - PC What is the AMD or Nvidia Model Number of your graphics card? 4070 ti super Enter RAM memory size in GB 32 ...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 months ago

@DANGERGOOSE1 

An active online connection is one of the minimum requirements to play: 

Minimum

  • OS

    Windows 10 - 64-Bit (Latest Update)

  • Processor(AMD)

    AMD Ryzen 5 1600

  • Processor(Intel)

    Intel Core i7-6700K (4-cores; 8-threads)

  • Memory

    10GB RAM

  • Graphics Card(AMD)

    AMD Radeon RX 570 4GB

  • Graphics Card(Nvidia)

    NVIDIA GeForce GTX 1050 Ti 4GB

  • Direct X

    DirectX 12 compatible video card (feature level 12_0)

  • Online Connection Requirements

    Broadband

  • Hard Drive Space

    65GB

Thanks.

  • DANGERGOOSE1's avatar
    DANGERGOOSE1
    Seasoned Veteran
    9 months ago
    @EA_Barry Ok that answers my first problem. What should I do about not being able to use online features currently though? Today I am still getting the same "Sorry, but you do not meet minimum requirements to access EA's online features. Please check ea.com/unable-to-connect for more information" message when I load up the game and I am connected to the internet.
    • satfreaktom264's avatar
      satfreaktom264
      Hero
      9 months ago

      what is your upload speed? the latest definition of "broadband" what i found for the usa is from 2015: 25 Mbit/s download / 3 Mbit/s upload. i dont know if this is still correct.

      • DANGERGOOSE1's avatar
        DANGERGOOSE1
        Seasoned Veteran
        9 months ago
        @satfreaktom264 wrote:

        what is your upload speed? the latest definition of "broadband" what i found for the usa is from 2015: 25 Mbit/s download / 3 Mbit/s upload. i dont know if this is still correct.

        Upload is anywhere from 3-4.5. I don't think games generally use that though. Plus I've been able to play Madden 25 before on these exact same speeds a month ago. When I'm in game for FPS games my ping is 40-80 range and don't have lag. I don't even play online h2h in Madden I just want to be able to download draft classes, playbooks, and rosters. It is also literally the only EA game I own that won't let me use online features. Aside from the ones I mentioned earlier in the thread, I'm also able to play Battlefield 2042 and EA Sports PGA Tour.

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