DirectX Error - EA Madden NFL 25
I am experiencing a DirectX error that is causing the game to crash. The game runs fine within the menus but crashes immediately otherwise. No issues experienced when playing Madden 24. GPU is an Int...
Forum Discussion
I am continuing to have the same issue with an Nvidia RTX 3060. Same error message as above. The issue is isolated to this game. I have run System File Checker, repaired game files, uninstalled and reinstalled the game file, cleared the EA App Cache. I've capped frame rate, adjusted visuals to lowest settings.
I am able to access game menus, but immediately upon entering any game I get a crash with the same error message. Any ideas?
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @EA_Illium - Thank you for helping look into this. Attached is my dxdiag.
- EA_Illium
Hey @Caaaaarrrrllll
Looking at your dxdiag to confirm I only see it listing the "Intel(R) Iris(R) Xe Graphics" as your graphics card, I wanted to check if your device should have any other Graphics card?
If not I don't believe the intel Xe is strong enough to run Madden 25, for more information on system requirements check out our site here.
Hi @EA_Illium,
My laptop has an Intel Iris Xe as well as an NVIDIA GeForce RTX 3060. I attached screenshots of both in the dxdiag. This setup handles dozens of other games (including past Madden releases) without issue. I'm wondering if the game isn't recognizing the RTX and is trying to run on the Iris alone?
Hello, I'd like to bump my previous comment so this issue can be resolved. I bought this game on launch day and have still not played a single game in its entirety
- @EA_Illium Can you help me as well. I spent $27 on madden 25 but it keeps crashing right before the game starts
