DirectX Error - EA Madden NFL 25
I am experiencing a DirectX error that is causing the game to crash. The game runs fine within the menus but crashes immediately otherwise. No issues experienced when playing Madden 24. GPU is an Int...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)
Hi @EA_Illium - Thank you for helping look into this. Attached is my dxdiag.
- EA_Illium
Hey @Caaaaarrrrllll
Looking at your dxdiag to confirm I only see it listing the "Intel(R) Iris(R) Xe Graphics" as your graphics card, I wanted to check if your device should have any other Graphics card?
If not I don't believe the intel Xe is strong enough to run Madden 25, for more information on system requirements check out our site here.
Hi @EA_Illium,
My laptop has an Intel Iris Xe as well as an NVIDIA GeForce RTX 3060. I attached screenshots of both in the dxdiag. This setup handles dozens of other games (including past Madden releases) without issue. I'm wondering if the game isn't recognizing the RTX and is trying to run on the Iris alone?
- EA_Illium
Hey @Caaaaarrrrllll
Thanks for confirming I might have missed seeing it in the dxdiag, can you check via the Nvidia app that Madden 25 is defaulted to run with the 3060?\
If you don't use the Nvidia app, you can try via Windows settings or with the steps in our guide here. (under "Create a gaming profile")
