DirectX Error - EA Madden NFL 25
I am experiencing a DirectX error that is causing the game to crash. The game runs fine within the menus but crashes immediately otherwise. No issues experienced when playing Madden 24. GPU is an Int...
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Also this being the only means of getting support from EA is ridiculous. I bought this game at launch and have still hardly played it because I have to wait a few days in between answers.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @MasterOfQuackFu
Thanks for the additional information, I wonder if the issues are steaming from EA Anti-Cheat versus Madden. To check do you have secureboot enabled on your PC?
We can also try the steps here, for troubleshooting EA Anti-Cheat on your device.
@EA_Illium I ran my msinfo32 and it says my secure boot is disabled. Should I enable it and try again before attempting to re install the anti cheat?
@EA_Illium I went into my BIOS and made sure safeboot was enabled but its still showing as Off on my System Information. I tried playing another game just to see and it crashed before I even attempted a single play this time.
- EA_IlliumHi @MasterOfQuackFu, Yes if you have secure boot disable try enabling and check if the DirectX error continues.
hi @EA_Illium . I enabled secure boot and played for longer than I've ever played before (about an hour) and then it crashed again.
