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Eventualcrowd16's avatar
12 months ago
Solved

Freezing when attempting to play Training camp in MUT - PC

I was able to load the game successfully, do all the setting etc. I played the first game of training camp and got the rewards. Adjusted my team.  It did not unlock any other games other than the first one. I went back and replayed a few times to see. Then eventually it started freezing (music still plays). It happens as soon as the text help pops up (i.e. Field Pass help box in screen shot)

I closed and reopened. Rebooted PC. I was able to successfully play a franchise game. However, when I came back to MUT, this happens again. Onlly other button /key stroke that works is for the EA Connect.

  • EA_Illium's avatar
    EA_Illium
    11 months ago

    Hey @Eventualcrowd16 

    Quick update, I wanted to confirm if you can currently get back to the original screen you shared in your first post? If so, can you hit the up-arrow key (or up on D-pad if you have a controller) and confirm if you can advance to a new message?

    If not, can you see if you can get to your lineup via My Team and try to follow the on-screen prompts to generate the best lineup? If it shows an up or down arrow again try using the up/down arrows on your keyboard to see if you can progress. 

    If you run into a further issue let us know, cheers!

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  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hey @Eventualcrowd16 

    Quick update, I wanted to confirm if you can currently get back to the original screen you shared in your first post? If so, can you hit the up-arrow key (or up on D-pad if you have a controller) and confirm if you can advance to a new message?

    If not, can you see if you can get to your lineup via My Team and try to follow the on-screen prompts to generate the best lineup? If it shows an up or down arrow again try using the up/down arrows on your keyboard to see if you can progress. 

    If you run into a further issue let us know, cheers!

  • Hey @EA_Illium Thank you for sticking with my issue. The upper arrow worked and allowed me to get past the blue box popups. I was able to skip the tutorial and all my loyalty packs, sets, and twitch packs showed up and I could get to the store and everywhere else. I have to use the up arrow still but I believe I can do what I need to do now. Thanks Again!!

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