Madden keeps crashing
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Date/time issue occurred 9/6/2024 What type of issue do yo...
Forum Discussion
Same y’all gotta fix this how is the game so unreliable
EA_Illium
Community Manager
Community ManagerI'm on PC, playing Superstar only, and the game keeps crashing mid game. Sometimes I can get a full game in first, but I haven't made it past two full games without it crashing since the last update. Wasn't doing this before the last update. I've restarted my PC several times in over the last couple of days, so it seems like something with the last patch.
I am on X box one Series X and it keeps crashing. It all started since the latest update. EA come on you guys should really be on the ball.
- @EA_Illium I’m on Xbox series S. It seems to be an issue platform wide. I have seen PC Xbox, and PS players all reporting the same bug. Do you know if this is something we are just going to have to wait for an update? Any time frame? If it’s going to be weeks, so be it. I just don’t ant to keep trying all these troubleshoots and nothing working.
Having the same issue on my PS5. It's always in the 3rd quarter and it goes right back to dash. Game completely crashes out. So I can't even contuine my career.
It's not a online issue. As it crashes back to dash.
It's not a hard drive issue as the game is installed to external hard drive and no other game is crashing.
I feel like you aren’t even trying… literally every system is having the same issue. Its not the platform. Its the game. Its been ongoing since the update tuesday, and you guys still seem unaware. Just glancing through here and reddit i know it is happening to everyone who plays superstar. I can see once EA gets our money you have no incentive to make the product playable. Can upu provide an email or a phone number to contact? This chat room crap is getting nowhere.
I literally been getting kicked my superstar career for a whole week now I paid 70$ to be able to play the career mode I’ve done everything Sony told me to do I reset my console multiple times deleted my game multiple times for me to still get CE-108255-1 error like I’m really starting to get frustrated because everytime I start a game I’m getting something went wrong with this game or app this needs to get fixed asap
- EA_Illium
Hey Everyone,
Thanks for letting us know what you're running into with Madden 25. I wanted to check with this thread who might still be running into crashing when attempting to play Superstar?
If you are still crashing, try the following steps if you have not already.
Xbox
Spoiler- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
PlayStation
Spoiler- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Enter Safe Mode and Rebuild your PS database
If this continues let us know the following:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this happen when loading into a specific mode or performing an action in a mode?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
Same issue still going on. XBox Series X. Gamertag: Insta Buzz. No codes, game just freezes for 2-4 seconds and then I'm directed to the XBox main menu. Game relaunches from scratch, it completely closes out.
I’m on series X also. This is beyond ridiculous every year I feel like you all are just taking our money!! You fail us year after year. My NCAA dynasty also mysteriously doesn’t work anymore. We are sick of this *
