Madden keeps crashing

I feel like you aren’t even trying… literally every system is having the same issue. Its not the platform. Its the game. Its been ongoing since the update tuesday, and you guys still seem unaware. Just glancing through here and reddit i know it is happening to everyone who plays superstar. I can see once EA gets our money you have no incentive to make the product playable. Can upu provide an email or a phone number to contact? This chat room crap is getting nowhere.