Madden keeps crashing
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Date/time issue occurred 9/6/2024 What type of issue do yo...
Forum Discussion
EA_Illium
Community Manager
Community Manager
I literally been getting kicked my superstar career for a whole week now I paid 70$ to be able to play the career mode I’ve done everything Sony told me to do I reset my console multiple times deleted my game multiple times for me to still get CE-108255-1 error like I’m really starting to get frustrated because everytime I start a game I’m getting something went wrong with this game or app this needs to get fixed asap
- EA_Illium
Hey Everyone,
Thanks for letting us know what you're running into with Madden 25. I wanted to check with this thread who might still be running into crashing when attempting to play Superstar?
If you are still crashing, try the following steps if you have not already.
Xbox
Spoiler- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
PlayStation
Spoiler- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Enter Safe Mode and Rebuild your PS database
If this continues let us know the following:
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this happen when loading into a specific mode or performing an action in a mode?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
Same issue still going on. XBox Series X. Gamertag: Insta Buzz. No codes, game just freezes for 2-4 seconds and then I'm directed to the XBox main menu. Game relaunches from scratch, it completely closes out.
Tried all of these steps several times. Still crashes… I’ve played the same first quarter against the Eagles at least a hundred times… trying different troubleshooting I research and repeating the steps over and over again… Please fix as soon as possible….
Darealkory135
ps5
crashes when playing superstar literally play one quarter then crashes it’s been doing this for about 2 weeks now
