Madden keeps crashing
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Date/time issue occurred 9/6/2024 What type of issue do yo...
Forum Discussion
EA_Illium
Community Manager
Community ManagerHey @ob3iCR7
Thanks for reaching out to the community and letting us know what your running into with Madden 25.
When you have a sec, can we try the following troubleshooting?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
Cheers!
I tried these steps and still did not work… I have reset my entire console, cleared out my networks and reinstalled madden 2 times now to have the same issue. I’ve tried changing everything in settings and nothing works. This all started after 9/3 update, never happened once before… I can’t play the game! This is ridiculous, been going on for 2 weeks now and based on this response board nothing… the community managers are more busy trying to seperate requests then solving these issues.. madden has been put on notice they are offering a game that’s unplayable and completely their fault, no other game I play crashes like this., wasted time… and I can’t get that back.. I have uninstalled the game and won’t install until a clear update for this issue has been released and confirmed to work… won’t be preordering madden/ncaa next year for sure… and anyone who invests in this game in skins or anything is a fool since madden can’t even guarantee it will work…
