Madden keeps crashing
Product: Madden NFL 25 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X What is your gamertag/PSN ID? Date/time issue occurred 9/6/2024 What type of issue do yo...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @ob3iCR7
Thanks for reaching out to the community and letting us know what your running into with Madden 25.
When you have a sec, can we try the following troubleshooting?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
Cheers!
@EA_Illium wrote:Hey @ob3iCR7
Thanks for reaching out to the community and letting us know what your running into with Madden 25.
When you have a sec, can we try the following troubleshooting?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
Cheers!
Game crashes when AI generated players make a play that causes a cutscene (TD, sack, INT, first down). In year 1 of Superstar there are no crashes because there are no AI generated players yet. By the time you get to year 3 (2026) and onwards the game crashes all the time because you have had 3 draft classes of AI players that are on the field. The problem lies in players that are added to the game after year 1.
